Hotel Kaptan

Location and the view of the rooms facing the bay.

When I booked the room the photo of the room showed sea view, when I checked in I was given a room at the back side facing a wall with no daylight, they said I selected economy room and this is it. At least they should have put the actual photo in website

Excellent location, staff were amazing. Breakfast was good, room was adequate and the outdoor pool was open despite it being November.

Nice place to stay, clean big rooms and staff are very friendly!

It was located near everything and walking distance to the beaches, shops and bazar.

The breakfast was bad. They had more cheese than they had food options. It was not so much variety. I didn’t really have big expectations for the breakfast because but it wasn’t much. But the breakfast place was nice. We were not allowed to bring food from outside in the hotel like late night food delivery or anything which is unfortunate since they did not have that much option. And we’re not providing with food services late at night. But they did let us bring the food to the room the first time since we did not know

Location-staff-breakfast-view

There were lack of double blanket

Best location, the view from the room is beautiful, overlooking the city and marina

The pool, breakfast, staff, location, balcony.

The noise from the Alanya festival, but this not the hotel's responsibility.

location is wonderful. The staff was helpful and polite. The breakfast was delicious and fresh.

Bathroom was very small and uncomfortable.

The hotel has an amazing view to the sea. The room was big, confy and clean. The staff is amazing. They good free parking spots.

The options are a bit limited for the breakfast.

everything is greatthe location is on a high spot where you will get a great View.the breakfast was the best i had in all Turkey they are serving one day Omelet and one day pancakethe reception Mr. Ersoy was great and wanted to help.the pool area is nicedon't look for any other location simply take this one

nothing it was all greatmy thanks to the people in charge for the restaurantyou will not need to taxi or a car for this hotel everything is a walking distance.

This is one of the nicest hotels that I have stayed in for comfort, sea view, kind staff, and great breakfast. All the staff from front desk, to breakfast room, to housekeeping are friendly, helpful and speak good English. The room is very comfortable with desk, chair, sufficient electrical outlets, and comfortable bed. The room and the whole hotel has pleasing, light décor. The bathroom exceptional with large shower the width of the bathroom, convenient towel racks, tray in shower to hold products, overhead shower as well as wand, marble counter, and modern fixtures. The wardrobe closet is good with a drawer and shelves. The safe is easy to use although you need to get a fob to use it for a refundable deposit. The view from the second floor was very nice although a little obscured by some masts from a tourist pirate boat moored below. Wifi was good although you have to sign in initially with your room and birthdate (??) instead of SSID and password and sometimes you get a message to sign in again. Breakfast was extensive with made to order omelets, fresh pancakes, huge selection of whole fruit and fresh vegetables, huge selection of cheese, and preserves. Good coffee from machines. Great view. Good serving time from 7:30 to 10:30. The pool area looked nice but I did not use it since the water seemed cold for my tastes. Large balcony the width of the room so nice view with the sliding glass doors. The pictures on Booking.com are accurate. The hotel is right by the Red Tower and walks into old town and if you are in good shape, up to the castle.

Mini-fridge is small, not cold and full of expensive supplied drinks and snacks. So not much room if you want to get your own inexpensive supplies from the many mini-markets on the street. I had to close the sliding glass doors on the balcony to dampen the noise from the many bars and restaurants on the pier. Some went from 10:00PM to 4:00AM. And then the call to prayers (pleasant, mystical but loud) at 5:30AM from almost next door mosque.

Perfect location, perfect view to the harbor, and very nice and helpful staff.

Very thin walls, which wouldn't be a problem if the guests didn't party in the room almost every night so we weren't able to sleep at least three nights until 5-6 a.m. No one from the hotel bothered to answer the phone or come to warn them about the noise. For that reason I could not give 10.

Location and staff

Bed was uncomfortable

Great location with some great restaurants on the same street. Stunning sea, port & town views from our balcony! Easy to walk everywhere. Friendly staff that want to help you as much as possible. Lovely breakfast buffet with lots of variety of options as well as hot options (although some items were a but dry on the 2nd day we stayed, and some items like the strawberries tasted like they needed more cleaning). You can have a fresh omelette cooked in front of you to your taste. Comfortable beds. Good choice of teas. Well stocked mini bar available. Good aircon. Good size room that was nicely decorated. Good large pool off the 4th/3rd floors.

All fairly minor things for us as follows: Felt a bit pushed to give tips straight away for parking when the car moved a foot from where I parked, otherwise staff all friendly. Lift needs a bit of maintenance as can't see all numbers when call for it. Shower head was a bit broken and the corners of the floor in the shower were a bit dirty. Door (and perhaps walls too) were thin as could hear people in the corridor and in the room next-door. We were meant to have a double bed but had 2 single beds.

Location is amazing. The Hotel is perched above the marina and in proximity to all the shops and attractions. The hotel itself is comfortable and offers great value for money.

The hotel is in a perfect location in the center. It is around 10 minutes from the beach. The hotel is really clean. The room was cleaned every single day and the towels were changed. There is a nice pool. The breakfast and its service were excellent. The staff was really friendly and helpful. The view from the room was just amazing straight to the port. It is a highly recommended hotel.

The location was super, specially the sea view rooms.

The stuff could have been more friendly and communicative, they never smiled and they had always that series/sad face.

Central location, excellent access to attractions.

Due to inclement weather, pool was closed for a couple of days.

Breakfast was amazing. The hotel restaurant across the road was excellent. Location was also very central.

Very helpful staff. Good breakfast. We had a sea view room and this part was the best!Hotel is quite old, but well maintained.